Terms & Conditions.條款
Terms & Conditions
Booking Policy and Terms & Conditions
By booking any of our courses you agree to abide by our terms and conditions.
All classes are held in our Bakebe at the back of our shop at 3/F, Kum Cheong Commercial Building, 19 Hennessy Road, Wan Chai
All participants must be over the age of 12 at the time of the class. Damage or harm due to the violation of the causes will not be held in responsible to Bakebe Limited.
Participants age under 13 can be accompanied by their parents or guardian which will take full responsibility of their actions in the premises.
All ingredients, utensils, equipment, recipes, aprons and are provided for all the courses. You will be leaving the class with the baking goods created by you. Packaging for the products will be provided but not bags. We reserve the right to make amendments to course content and recipes without notice.
We do not allow clients to consume the product in our premises, because our business is solely aim at cooking educational proposes and not selling processed food.
Health & safety
All participants should wear shoes with flat, non-slip soles and covered toes. We cannot admit you into our premises without proper footwear. We recommend wearing sensible clothing (short sleeves and layers are good) and are not liable for any damage that occurs to clothing.
For hygiene reasons we do not allow any type of pets and food into our store at all times.
Please keep you hands clean during the whole cooking procedure. All open wounds must be covered, ideally with a plaster. If you don’t have a blue plaster, let us know on arrival and we will be happy to provide one.
If you have been or are suffering from food poisoning or an upset stomach (or have come into contact with anybody who is exhibiting these symptoms) within 48 hours of the course, we would ask that you not to attend and contact ourselves.
We ensure that our raw material is in their shelf life period and at their best condition for you to use.
Baking products must be refrigerated and consume within 24 hours to prevent any growth of unwanted bacteria that will do harm to you.
In case of food poisoning, injuries or damages Bakebe Limited do not take any responsibility as we are not involved in the cooking process.
Special dietary requirements & food allergies
We are unable to tailor our course content for special dietary requirements. Please inform us in advance of any allergies, disabilities, diabetes, pregnancy, epilepsy, learning difficulties etc. Damage or harm due to the violation of the causes will not be held in responsible to Bakebe Limited.
All payment must be made in full at the time of booking.
If you are going to bake with an companion on a single product, there will be an extra charge of 40% to the final cost of the course.
Delivery – Courses & Gift Vouchers
Without the voucher code, the recipient will not be able to redeem the gift voucher).
Gift vouchers can be redeemed against any class in the store. All courses are subject to availability and confirmation from Bakebe Limited. Baking class gift vouchers can only be redeemed for classes not for products. No cash alternative is available.
Bakebe Limited will not accept responsibility for the loss of any personal possessions.
If any damage cause by the clients to the venue’s machinery / tools/furniture compensation is required according to purchase price or more.
If you are baking a product that you have not pay for Bakebe Limited have the rights to ask you to pay the full payment of the product.
Acceptable usage of course content
Recipes, APPs, reference materials are provided to help participants and are issued for personal use only. The sharing of course materials by print, press, photocopy, email, blogs, business usage, internet or any digital transfer medium is strictly prohibited without the express written permission of Bakebe Limited. If in doubt, please ask about what is and isn’t acceptable usage. Client’s who violet this cause will will be prosecuted and fine for the damage and losses it has cost to Bakebe Limited.
Cancellation is prohibited when a payment have been made, Unless you have received acknowledgement from us that we have received your request, you cannot consider a refund from this calss.
Refunds are not available on gift voucher purchases, nor can gift vouchers be exchanged for cash or other goods. Gift vouchers are transferable, so if you are unable to make your course, you may contact us to nominate a replacement. Gift vouchers are valid for 1 year from their date of purchase.
Cancellations by Bakebe Limited
Bakebe Limited is entitled to cancel any course at any time subject to the repayment of any deposit and fees received in respect of the course or the part of the course which has been cancelled.
In the unlikely event of cancellation of a course by ourselves, we undertake to offer a suitable transfer to an alternative date or course, or a full refund (within 14 days) of any course fees.
We cannot be held liable for any third-party costs, such as travel bookings or accommodation with hotels other than our own.
No refund will be made if you fail to attend all or any part of a course (and Bakebe Limited is unable to reallocate your place).
All refunds are made to the source of the initial payment, ie. fees paid by a credit card can only be refunded to the same card.
We do not store credit card details nor do we share customer details with any 3rd parties.
This Agreement is to be governed by, and be construed in accordance with, the laws of Hong Kong.